It’s critical to recognise every organisation as an ecosystem. Each team and segment needs to exist in symbiotic harmony or risk extinction or negatively mutated evolution. It is to be expected that individual teams and departments naturally focus on their specific domains. Marketing champions campaigns, sales drives revenue, product development innovates, and operations ensures efficiency. …
Client Advisory Boards (CABs) offer a goldmine of insights, providing a direct line to your customers’ needs, challenges, and aspirations. When done right, they can fuel innovation, strengthen relationships, and validate your strategic direction. However, many companies unknowingly stumble into common pitfalls that limit the effectiveness of their CABs, turning potential breakthroughs into lukewarm discussions. …
Read more “Level Up Your CAB: Avoiding These 5 Common Pitfalls for Powerful Insights”
Why Reflection Time is Your Secret Weapon for Change and Innovation You’re rolling through a hectic workday, juggling multiple projects, answering emails, and trying to keep up with the latest industry trends. Sound familiar? In our fast-paced business world, it’s easy to get caught up in the whirlwind of activity and forget about one of …
A Mirage in the Desert of Data Ever looked at a piece of toast and seen the face of Elvis? Or perhaps you’ve stared at the clouds and seen a rabbit, dragon, a castle, or your Aunt Mildred’s poodle? This is a classic example of the Cluster Illusion, a cognitive bias that leads us to …
What should we watch on TV Tonight? You all know of the expression and might have even felt the “kid in a candy store” feeling, eyes wide and heart racing, only to be paralyzed by the sheer number of delicious options in front of you. Before you start acting crazy, gobbling all the candy in …
A Risky Bet for Business and Team Performance Today, we’re placing our bets on the Gambler’s Fallacy. Now, we all know that what happens in Vegas, stays in Vegas, but let’s face it, the only thing that usually stays in Vegas is your money! So, before you start dreaming of hitting the jackpot on the …
A Cognitive Bias We All Share Today, we’re exploring the Fundamental Attribution Error (FAE), a cognitive bias that influences how we perceive others’ actions. The Fundamental Attribution Error (FAE) is a pervasive and universal phenomenon affecting everyone. It’s deeply ingrained in our cognitive processing, constantly influencing how we perceive and interpret the actions of others. …
A Powerful Mental-Health Consideration for Business Teams Today, we’re diving into a fascinating psychological phenomenon that can significantly impact your teams’ success and personal lives: the Zeigarnik Effect. Usually, I would be “joking around” a little here during the opening. But, the profound impact on mental health associated with this topic makes me pause A …
“I did good; you did bad!” Welcome to the fascinating world of the Self-Serving Bias. This cognitive bias is like that friend who takes all the credit when a group project goes well but is the first to point fingers when things go south. In the business world, the invisible puppeteer makes individuals attribute their …